Please join the discussion with our panel of experts, as we cover a wide range of important topics shaping the business and future of health care.
Membercentricity Defines Medicare Member Retention
By Lindsay Resnick, February 8, 2010
Member-centric Medicare Advantage plans have loyal, trusting customers. It’s not easy to steal a loyal member. More importantly, loyalty equals customer LifeTime Value which translates into stable membership and sustained profitability................Click to continue
Women Rule in Consumer Health Internet use
By Clive Riddle, February 4, 2010
The CDC’s National Center for Health Statistics this week released preliminary results from their National Health Interview Survey, a national household survey regarding consumer use of health information technology with data collected from January through June 2009...............Click to continue
Results from the Future Care 2010 e-poll
By Clive Riddle, President, MCOL
MCOL has just released results from our eighth annual Future Care* e-poll survey conducted this month of Future Care web summit attendees and MCOL members. Almost all responses were received after the Brown Massachusetts Senate election. Respondents represented the following perspectives..............Click to continue
2010 Health Benefit Plan Compliance Update: Navigating the Maze of New Laws
by Claire Thayer, January 21, 2010
MCOL’s Healthcare Web Summit has announced a new webinar event that will focus on health benefit plan compliance. Join Mr. Ashley Gillihan, Esq. of Alston & Bird, LLP on Thursday, February 25, 2010 at 1PM for up-to-date information on the new Mental Health Parity and Addiction Act provisions effective in 2010; Michelle’s Law; Genetic Information Nondiscrimination Act; HIPAA HITECH Privacy Changes; key state health care reform laws, and more.
Detailed information at:
http://www.healthwebsummit.com/compliance022510.htm
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Making Sense of What’s Next for Health Reform
by Clive Riddle, January 21, 2010
What a difference a week makes! Amidst the political chaos and confusion during the past few days on status and prospects of health care reform, some prominent pundits and lawmakers are either proclaiming health reform is absolutely dead, or that there is still a viable pathway for reform, and it will pass. Both sides of the spectrum voicing such certainty right now would seem to be ‘spinning.’ Chaos and confusion should reign as we speak, because at this point either outcome is quite possible..............Click to continue
MCOLBlog Team
William DeMarco
President
DeMarco and Associates
Rockford, IL
Laurie Gelb
Independent Consultant
Wilmington, DE
Lindsay Resnick
Chief Marketing Officer - Gorman Health Group
Chief Excutive Officer - Axios Group
Chicago, IL
Clive Riddle
President
MCOL
Modesto, CA
Claire Thayer
Vice President, Research and Development
MCOL
Portland, OR