Welcome to the MCOL Blog

Please join the discussion with our panel of experts, as we cover a wide range of important topics shaping the business and future of health care.


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, May 26, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Rise of the Drones

By Kim Bellard, May 24, 2017

For those of us of a certain age, we expected to be living in a Jetsons-type world, complete with flying cars. That hasn't happened, but.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, May 19, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Investing in an Index Fund tied to the Milliman Medical Index instead of the Dow Jones Industrial Average

By Clive Riddle, May 18, 2017

Milliman has just released their 2017 Milliman Medical Index, which measures the cost of healthcare for a typical American family of four receiving employer PPO coverage. The total family bill is.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, May 12, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


An Interview With Kaiser’s Robert Pearl, MD on Mistreated Patients and the American Health Care System

By Clive Riddle, May 10, 2017

Doctor Robert Pearl, certainly a prominent figure in American healthcare today, agreed to sit down and expand upon his thoughts on the American health care system in 2017 and its impact upon patients. His new book, Mistreated - Why We Think We're Getting Good Health Care and Why We're Usually Wrong has just been.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, May 5, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Different Approaches in Tackling the Surprise Medical Bill Problem

By Clive Riddle, May 5, 2017

Surprise medical bills – from out of network physicians affiliated with network hospitals, and other similar situations – have been a long standing problem vexing.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, April 28, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


What Goes into Combating Healthcare Fraud

By Claire Thayer, April 27, 2017

According to the National Health Care Anti-Fraud Association, most health care fraud is committed by organized crime groups and a very small minority of dishonest health care provider. The NHCAA tells us that.............Click to continue


Clicks-and-Mortar: Health Care's Future

By Kim Bellard, April 27, 2017

The woes of the retail industry are well known, and are usually blamed on the impact of the Internet. Credit Suisse projects that 8,600 brick-and-mortar stores will close in 2017, which would beat the record.............Click to continue


6 Ways to Improve Your Member Communications

By Claire Thayer, April 24, 2017

Change Healthcare doubled member engagement for a regional health plan after introducing engagement best practices with a marketing mix that included email, blog posts, social media, a direct mail campaign, presentations to.............Click to continue


How Do You Build a Culture of Innovation at a Healthcare Organization?

By Clive Riddle, April 21, 2017

Now that we’re thirty days in the Spring of 2017, nurturing seedlings with hopes of taking deeper root should be on the mind of every healthcare gardener. Along these lines, the current issue of Healthcare Innovation News asks their panel the question.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, April 21, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Reducing Emergency Visits and Admissions for Epilepsy Patients: Nationwide Children’s Dr. Anup Patel Answers Our Questions

By Clive Riddle, April 14, 2017

What can a single quality improvement project accomplish at a single hospital? Just ask Nationwide Children’s, who performed a quality improvement project and found new, simple ways to significantly decrease the number of emergency department visits and hospitalizations in pediatric patients with epilepsy.” They achieved.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, April 14, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Health Plans and the Opiod Abuse Crisis

By Clive Riddle, April 7, 2017

The Associated Press reports that Dr. Scott Gottlieb, “the doctor nominated to head the powerful Food and Drug Administration told senators Wednesday that his first priority would be tackling the opioid crisis.” What are health plans doing about.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, March 31, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Driving Consumer Engagement with Powerful Provider Directories

By Claire Thayer, March 30, 2017

First impressions really do matter, especially with the millennial generation. A recent article published by Modern Healthcare tells is that.............Click to continue


Disobey, Please

By Kim Bellard, March 29, 2017

The M.I.T. Media Lab is taking nominations for its Disobedience Award, which was first announced last year. As the award's site proudly quotes Joi Ito, the Director of the Lab and who came up with.............Click to continue


What Hashtag to Use When Firing Off a Post on Healthcare Reform?

By Clive Riddle, March 24, 2017

You want more people to read everything you have to say about whichever side of the wall you’re on in the great repeal and replace debate. Or you just want to know what trendy term to search on so you can read what everyone else is saying on.............Click to continue


Taking a Peek at the Irish Healthcare System on Saint Paddy’s Day

Clive Riddle, March 17, 2017

In observance of St. Patrick’s Day – that day on which we are all Irish – let’s take a quick peek at the Irish healthcare system. Ireland’s Health Service Executive provides all of.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, March 17, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Your Seven Step Homework Guide for Studying the American Health Care Act

By Clive Riddle, March 10, 2017

Don’t sweat all the granular details yet. Who knows for certain where the political process will take this proposed Act from here?.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, March 10, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Inaccurate Provider Directories Have a Direct Impact on Patients

By Claire Thayer, March 8, 2017

Provider directories are important tool for consumer engagement with health plans and provider networks. And in many instances, the provider directory is .......Click to continue


2017 Employer Health Care Strategies and Trends

By Clive Riddle, March 3, 2017

DirectPath and CEB have just released their 2017 Medical Plan Trends and Observations Report, “which analyzed more than 975 employee benefit health plans, highlights the top ten trends in employers’ 2017 health care strategies across three.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, March 3, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


How Health Plans Impact Revenue Performance and Improve Quality Outcomes

By Claire Thayer, March 2, 2017

The Healthcare Effectiveness Data and Information Set (HEDIS) measures developed by the National Committee for Quality Assurance (NCQA) are now used by over 90% of health plans to measure quality.............Click to continue


The Good, the Bad, and the Ugly in Health Care

By Kim Bellard, February 22, 2017

I hate being a patient. My exposure to the health care system has mostly been through my professional life or through the experiences of friends and family. The last few days, though.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, February 17, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


The Scourge of Healthcare Ransomware to Loom Larger in 2017

By Clive Riddle, February 17, 2017

CynergisTek has just released Redspin’s annual cybersecurity Breach Report: 2016: Protected Health Information (PHI). Their 21-page seventh annual report “provides in-depth analysis of the causes of PHI breaches reported to the Department of Health and Human Services and the overall state of cybersecurity in healthcare.”.............Click to continue


Thinking of Starting a Medicare Advantage Plan? 2019 Starts Now

By Peter Kinhan and Dan Juberg, February 10, 2017

Provider Sponsored Plans and Medicare Advantage are gaining traction as a critical strategy for profitable, value-based care. However, many underestimate the necessary lead time and effort required to move from consideration.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, February 10, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Healthcare Bowl 2017: Atlanta vs New England

By Clive Riddle, February 3, 2017

The Atlanta Falcons and New England Patriots square off this Sunday in Houston during.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, January 27, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Living in a Retro Health Care System

by Kim Bellard, January 26, 2017

Living in the 21st century is cool, right? We've got smartphones,.............Click to continue


Understanding Impact of Socioeconomic Data on Health Outcomes

By Claire Thayer, January 26, 2017

While advancements in medical technologies have contributed to improved health outcomes, health care systems are increasingly retooling their focus to understanding the basic socio determinants .............Click to continue


2017 MSSP ACOs By The Numbers

by Clive Riddle

CMS has announced their 2017 new and renewing ACOs, so we took a somewhat deeper dive into.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, January 20, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


The Similarities Between Health Plans and Subscription Television

By Clive Riddle, January 13, 2017

One can even directly impact if people live or die. The other merely.............Click to continue


Friday Five: Top 5 healthcare business news items from the MCOL Weekend edition

By Claire Thayer, January 13, 2017

Every business day, MCOL posts feature stories making news on the business of health care. Here are five we think are particularly important for this week.............Click to continue


Previous Posts...


MCOLBlog Team

Kim Bellard
KB Consulting
Columbus, OH

Krista Burris
Healthcare Strategy Consultant
San Francisco Bay Area

demarcosm.jpg

William DeMarco
President
DeMarco and Associates
Rockford, IL

gelbsm.jpg

Laurie Gelb
Vice President
ORC International
Seattle, WA

Dan Juberg
Vice President, West
Lumeris
Los Angeles, CA

Nate Kaufman
Managing Director
Kaufman Strategic Advisors
San Diego, CA

Cyndy Nayer
Founder and CEO
Cyndy Nayer's Center of Health Engagement
CyndyNayer.com

Lindsay Resnick
Chief Marketing Officer
KBM Group: Health Services

Clive Riddle
President
MCOL
Modesto, CA

Marshall Riddle
Senior Analyst
MCOL
Modesto, CA

Claire Thayer
Vice President
Business Development
MCOL
Portland, OR